1 Introduction
Welcome to The Variety Store ("we," "our," or "us"). These Terms and Conditions govern your use of our website and the purchase of products through our online store.
By accessing or using our website, placing an order, or engaging with our services (including via WhatsApp), you agree to be bound by these Terms. If you do not agree with any part of these Terms, please do not use our services.
2 Acceptance of Terms
By using our website or placing an order, you confirm that:
- You are at least 18 years old, or have parental/guardian consent
- You have the legal capacity to enter into binding contracts
- All information you provide is true, accurate, and complete
- You will comply with all applicable laws and regulations
3 User Accounts
While you can shop as a guest, creating an account offers additional benefits. When registering:
- You must provide accurate and current information
- You are responsible for maintaining the confidentiality of your password
- You are responsible for all activities that occur under your account
- You must notify us immediately of any unauthorized use
- We reserve the right to suspend or terminate accounts that violate these Terms
4 Products & Pricing
All products are subject to availability. We reserve the right to:
- Limit quantities of any products offered
- Discontinue any product at any time
- Modify prices without prior notice
Price Accuracy: We strive to display accurate prices. However, in the event of a pricing error, we reserve the right to cancel orders placed at incorrect prices and issue full refunds.
All prices are displayed in Nigerian Naira (₦) and include applicable taxes unless otherwise stated.
5 Orders & Payment
5.1 Order Placement: You can place orders through our website or via WhatsApp. All orders are subject to acceptance and availability.
5.2 Payment Methods: We accept the following payment methods:
- Online Payment: Secure payments processed via Squad (cards, bank transfer, USSD)
- WhatsApp Orders: Orders placed via WhatsApp are confirmed after payment verification
5.3 Order Confirmation:
- Online payments are confirmed automatically upon successful transaction
- WhatsApp orders are marked as "pending" until payment is verified by our team
- We reserve the right to cancel any order due to stock unavailability, suspicious activity, or payment issues
5.4 Order ID: Each order receives a unique Order ID (e.g., ORD-20260622-0001). Please keep this for reference and tracking.
6 Delivery & Shipping
6.1 Delivery Areas: We deliver within specified locations. Delivery availability depends on your address.
6.2 Delivery Fees:
- Standard delivery fees apply to all orders
- Free delivery is available on orders above ₦50,000 (subject to change)
- Delivery fees are calculated at checkout
6.3 Delivery Time:
- Orders are processed within 24-48 hours after payment confirmation
- Delivery times vary by location (typically 2-7 business days)
- Estimated delivery dates are provided but not guaranteed
6.4 Risk of Loss: Title and risk of loss pass to you upon delivery confirmation.
7 Returns & Refunds
We want you to be satisfied with your purchase. Please refer to our Refund & Return Policy for detailed information.
In summary:
- Returns accepted within 7 days of delivery for eligible items
- Items must be unused, in original packaging, with tags attached
- Refunds processed within 5-10 business days after approval
- Return shipping costs are borne by the customer unless the item is defective
8 Intellectual Property
All content on this website — including text, graphics, logos, images, product descriptions, and software — is the property of The Variety Store or its licensors and is protected by copyright and intellectual property laws.
You may not reproduce, distribute, modify, or create derivative works without our express written permission.
9 Prohibited Activities
You agree not to:
- Use our website for any unlawful purpose
- Attempt to gain unauthorized access to our systems
- Upload viruses or malicious code
- Interfere with the proper working of the website
- Use automated systems (bots, scrapers) without permission
- Provide false or misleading information when placing orders
- Resell products without authorization
Violation of these terms may result in account termination and legal action.
10 Limitation of Liability
To the fullest extent permitted by law:
- The Variety Store shall not be liable for any indirect, incidental, or consequential damages
- Our total liability shall not exceed the amount you paid for the product in question
- We are not liable for delays caused by circumstances beyond our control (force majeure)
- Product images are for illustration; actual products may vary slightly
11 Changes to Terms
We reserve the right to modify these Terms at any time. Changes will be posted on this page with an updated revision date. Continued use of our services after changes constitutes acceptance of the new Terms.
